About Us

Zawawi Trading Company LLC is the exclusive general distributor for the entire range of Mercedes-Benz Cars and Commercial Vehicles in the Sultanate of Oman.

ZTC currently operate Mercedes-Benz showrooms in Muscat, Sohar and Salalah as well as Commercial Vehicle after-sales facilities in Sohar and Haima providing prompt and expert services to Mercedes-Benz owners.

At ZTC, we strive in providing the best in sales, service and quality parts without compromise.Our values represent a core belief that all team members maintain our pursuit towards excellence.

We appreciate and value our customers who’s concern is at the centre of all our operations.

Awards:

Leading the industry through it’s commitment to superior customer service, ZTC has received the following awards, presented by Mercedes-Benz Cars Middle East:

• Best Target Achievement – 2015
• General Distributor of the Year – SUV Sales 2015
• Best Sales Performance – 2015
• Best Social Media Activation – 2015
• Best Customer Satisfaction Growth – 2016
• Best Growth in AMG Sales – 2017
• Best Mercedes-Benz recall completion rate – 2017 & 2018
• Best Customer Experience – 2018
• Best Mercedes-Benz Customer Experience Activation 2018: “She’s Mercedes” event
• Distributor Retail Standards (DRS) Fulfillment 2018 for Mercedes-Benz
• Best Mercedes-Benz Accessories and Collection Market 2018
• Best Customer Retention – 2019
• Best People Development Award - 2020
• Best Customer Retention Award - 2020

ZTC has achieved second place in the annual Overseas GD Award 2019 (combined Sales & Customer Services). This accolade is organized and presented by Daimler headquarters in Stuttgart and compares all the major Mercedes-Benz overseas distributors across the world. This prestigious award has been achieved by all areas of our passenger car business in sales, service and parts across a number of performance criteria.